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Retail/Licensing: Retail Store Management
Retail Supervisor - Gameday Merchandising at Nationals Park (Washington, DC)

Retail Supervisor Job Description

Job Title: Retail Supervisor

Reports to: General Manager and Event Manager

Supervises:  Oversees cashiers, floor associates, game staff employees, and retail locations throughout Nationals Park.

 

Job Description: Responsible for supervision of personnel, inventory, safety, and world class customer service at Nationals Park. Focusing on the sales of Washington Nationals apparel, novelties, souvenirs, products.  Oversees the Gameday staff, assisting with day to day operations and training.

Specific Duties:

- Oversee a team up to 40 part-time employees.

- Reinforces execution of Gameday Merchandising customer service plan in keeping with the mission and values of Gameday Merchandising.

- Meets regularly with management team to evaluate state of business and events.

- Effectively manage in the management team’s absence.

- Ensure store is well stocked, merchandised, signed, sized, priced and clean at all times. 

 

Day To Day Operations:

- Provide world class customer service.

- Daily Balancing – Troubleshooting/Reporting.

- Responsible for opening/closing of store and maintaining cash control standards.

- Relay any customer concern regarding products, pricing or merchandise to the Manager. 

- Create a positive, professional and trusting environment for all of our valued associates. 

- Communicate, clarify, and enforce company policy and procedures to associates. 

- Verify products are checked in per procedure, and shortages/overages are documented and forwarded for correction. 

- Reviews existing inventory levels and make necessary inventory recommendations with warehouse.

 

Staff Training and Development:

- Provide leadership, direction, and supervision. 

- Monitor associates selling skills, motivate employees, and act as a role model. 

- Delegate and follow up on work assignments to employees to assist the day to day goals.                        

- Assist the Cashiers verifying starting and ending banks, returns, exchanges, and POS problems
- Assist with hiring, interviewing, and training staff

 

Operation Duties:

- Leads team, in pursuit of store sales targets

- Coordinates general maintenance, floors, windows, signage,

- Review with management team regarding staffing problems, and how to improve staff

- Use these responsibilities, as well as the responsibilities listed under the Sales Associate Position

Job Requirements:

- Comfortable working in a fast paced environment

- Ability to work long hours including nights, weekends, and holidays

- Minimum 2-3 years of retail store supervision

- Proficient Computer Skills

  •  Microsoft Word
  •  Microsoft Excel
  •  Microsoft PowerPoint

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your retail background?
2. What is your background in a supervisory position?
3. What makes you the best candidate for this position?


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Retail/Licensing: Retail Sales Associate
Retail Sales Associates - Gameday Merchandising/Nationals Park - Gameday Merchandising/ Washington Nationals (Washington, DC)

Retail Sales Associate

Job Description

Deliver an exceptional fan experience at Nationals Park by achieving goals related to sales, customer service, inventory maintenance, merchandising and loss prevention.

Responsibilities include but are not limited to:

* Sell merchandise to fans and customers utilizing Point of Sale (POS) registers.
* Adhere to strict cash management and handling policies and procedures.
* Achieve sales productivity and incentive goals.
* Provide outstanding Guest Experiences.
* Accurately check-in and process new merchandise. (count, hang, ticket, organize, etc)
* Merchandise products in a professional and organized manner.
* Process markdowns and ticket products as directed.
* Accurately sign and identify products being displayed and sold.
* Participate in physical inventories and periodic cycle counts.
* Accurately account for documents and various media in an organized manner.
* Maintain daily detailed communications with team leader.
* Execute internal product transfers as directed.
* Accurately maintain retail supply and signage inventories.
* Organize and preserve retail fixture inventories.
* Participate in set-up and tear-down of fixtures and stands for events and games.
* Maintain a clean and organized selling location.
* Provide assistance and training for other team members when needed.
* Assist the Stand Supervisors, or General Manager with coordination and execution of special projects as directed.
* Assure protection of company assets while adhering to corporate retail loss prevention policies and procedures.
* Perform additional duties as assigned.

REQUIREMENTS:

* At least two years of retail sales experience. Preferred in a sports and entertainment concession environment.
* Must be available to work all of the Washington Nationals home games Nationals Park during the season.
* Detail oriented with strong organizational skills.
* Positive attitude and strong work ethic is a must.
* Excellent Communication Skills.
* Ability to work independently and responsibly in a fast paced environment.
* Computer knowledge and/or experience including but not limited to retail point of sale registers.
* Ability to work flexible and/or extended hours based upon business needs.
* Perform work requiring extended periods of walking or standing, frequent bending, stooping, reaching, lifting and light load carrying.
* Reads, speaks, and comprehends English effectively.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why would you like to join our team?
2. What is your cash handling/retail experience?
3. What does customer service mean to you?
4. Are you available to work all 82 home games for the 2015 season?


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Retail/Licensing: Apparel
Retail Warehouse Assistant - Gameday Merchandising/Nationals Park - Gameday Merchandising/ Washington Nationals (Washington, DC)

Retail Warehouse Assistant
Gameday Merchandising


Job Requirements:
Must be able to lift at least 50 lbs
Must be able to physically handle long hours of repetitive lifting and standing (3-12 hours)
Must be prompt, reliable and available to work all of the Nationals home games (nights and weekends)
Good organizational skills
Good leadership skills
Retail or warehouse experience preferred but not required
Positive attitude and ability to work well with others
Be able to pass a background check

Job Description:
The Warehouse (WH) Assistant is responsible for maintaining a clean and organized environment in our merchandise warehouse. The WH Assistant is required to perform regular housekeeping tasks and assist the WH manager in keeping the Team Store and merchandise stands well stocked. During home games, the staff in our merchandise stands radio to the WH Assistant when they need product restocked. The WH Assistant is responsible for responding to these radio calls, organizing a restock of the requested items, keeping record of the transferred products and properly delivering the product.

The WH Assistant needs to be good at both taking direction and giving directions when needed.

Frequency of Shifts:
To be eligible for our WH Assistant position you need to be able to work at least 80% of Nats home games, you can find the Nats schedule online
The number of hours and shifts the WH Assistant works will directly correspond to the frequency of home games, typically 20 hours per game week.

Interview Process:
If you are a candidate for an interview, you will be contacted ASAP
Interviews will be scheduled ASAP

Note: When you apply for this job online, you will be required to answer the following questions:

1. What makes you a good candidate for a warehouse position?
2. What is your warehouse/inventory experience?


Apply for this position      |      Go back job listings


 

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